Billing

Billing is per conversation minute, not per agent.

Free allowance

Every account starts with an allowance of minutes. It is shown at the top of the overview and is enough for setup and testing.

Running cost

Actual talk time is counted to the second and rounded up to the next started minute. Creating agents costs nothing, including agents you never use.

Phone numbers

A booked number costs a fixed monthly fee regardless of volume. Diverting your own number costs nothing with us, though it may cost something at your current provider.

Setting a cap

Under Billing you set an upper limit. Once reached, the agent stops taking calls and forwarding falls back to your team. Set the cap deliberately before a campaign starts.