Quickstart
Connect a phone number
Book a new number or divert your existing one, without downtime.
There are two routes, and the second one is almost always the right one.
Book a new number
Under Phone numbers pick an area code and a number and bind it to an agent. Active immediately, and a good fit for an extra service line or a campaign.
Divert your existing number
Your main number stays where it is. You set up call forwarding at your current provider, pointing at the elunos.ai number. This is reversible and needs no porting.
Three variants are common: immediately, when busy, or after a fixed number of rings. The third is the gentlest start, because your team still answers first and the agent only takes over when nobody can.
Porting
If you want to move the number permanently, start the port under Phone numbers. Expect several working days and do not schedule it on a day with heavy call volume.
Test forwarding outside opening hours. An immediate divert set by mistake sends every call to an agent that may not be finished yet.