Book patients straight into Doctolib, from every call
Across Germany, many medical and dental practices take their appointments through Doctolib, both online and at the front desk. What still reaches the phone is what online booking cannot handle: new patients with questions, acute complaints, prescriptions and test results. elunos.ai answers those calls, books into open times in the Doctolib calendar and passes everything else to the practice as a note.
Online booking
Category
Two-way
Sync
Doctolib Pro
Works with
Typical calls
The calls that come with Doctolib
“My son has had a fever since yesterday. Is there anything today?”
elunos.ai looks at today only. If nothing is free, it flags the call as urgent for the team instead of booking some slot next week.
In Doctolib: An appointment if a slot is free today; otherwise nothing changes and an urgent callback waits in elunos.ai.
“I need a repeat prescription for my blood pressure tablets.”
elunos.ai records name, date of birth and medication and says plainly that the practice decides.
In Doctolib: Nothing. The request is a note for the team.
“Are my lab results back yet?”
elunos.ai shares no results, because elunos.ai cannot see them, and notes when the practice should call back.
In Doctolib: Nothing. Results are outside the connection.
Artificial
Intelligence
Act
How it works
What happens on every call
A patient calls
They ring your normal number, day, night or weekend. elunos.ai picks up.
Caller
I'm a new patient and would like a check-up.
elunos.ai
Connecting to Doctolib ...
elunos.ai checks Doctolib
elunos.ai takes name, phone number and reason, checks open times in Doctolib and offers two of them.
Monday, 26 June
Wednesday, 28 June
It's booked
The appointment is in the practice's Doctolib calendar, with name, phone number and reason. Registering the new patient stays with the practice, as usual at the first visit.
Booked, today 2:30 pm with Dr. Klein
Written to Doctolib
Setup
Connect in 4 steps
Link the Doctolib calendar
During setup elunos.ai is linked to your practice's Doctolib calendar. Your team does not get another tool to learn.
Decide what gets booked by phone
Choose which requests get an appointment straight away, say check-ups or first visits, and which only go to the practice as a callback.
Call it yourself
Before going live, place a test call and look in Doctolib to see whether the booking arrives the way your team needs it.
Forward the practice number
All the time or only at set hours, for example over lunch or after consultation hours.
Under the hood
Exactly what moves between elunos.ai and Doctolib
Connection
Requirements and limits
How it connects
- Through Doctolib's partner interface. Its technical documentation sits behind a partner login, so this page names no endpoints or permissions.
- The practice keeps its appointments in the Doctolib calendar.
- Visit types and consultation hours are maintained in Doctolib, because elunos.ai only offers what is open there.
Not part of the connection
- Clinical notes, findings and lab results
- Billing and prescriptions
- Syncing Doctolib with your practice software: Doctolib runs its own connectors for that.
Good to know
- Doctolib does not publish open API documentation. What the interface returns is set by the partner access.
- elunos.ai gives no medical assessment. Whether something is urgent is the practice's call.
- elunos.ai is an independent product and not part of Doctolib.
Sources
- Doctolib API Documentation (developers.doctolib.com, nur mit Partner-Login) (checked on 29 September 2026)
- Doctolib Community: Entdecken Sie unsere Konnektoren (checked on 29 September 2026)
- Doctolib: KI-Telefonassistent (checked on 18 September 2026)
- Doctolib: Aaron.ai (checked on 18 September 2026)
- Doctolib: Preise (checked on 18 September 2026)
Comparison
How it differs from Aaron.ai by Doctolib
Aaron.ai by Doctolib
Aaron.ai now belongs to Doctolib. The assistant is only sold inside the Doctolib package and works directly in the Doctolib calendar. On 18 September 2026 Doctolib listed €229 a month per practitioner with the assistant and €139 without it for general practitioners, including VAT on an annual plan, plus installation and training from €399. You start with a sales consultation.
elunos.ai
You set up elunos.ai yourself with no sales call first, and pay for a plan rather than a surcharge per practitioner. The same assistant also works with other systems, such as your practice software or a Google calendar. A practice that lives entirely inside Doctolib and wants that depth is well served by Aaron.
Security
Built for patient data
elunos.ai only ever touches the fields it needs to book a call: nothing clinical, nothing financial. Data is processed under a data-processing agreement (AVV) and hosted in Germany.
What elunos.ai can access in Doctolib
- Open timesDoctolib → elunos.ai
- New appointmentselunos.ai → Doctolib
Through Doctolib's partner interface. Its technical documentation sits behind a partner login, so this page names no endpoints or permissions.
Built on a compliant foundation
Artificial
Intelligence
Act
Your whole stack
Also works with the rest of your stack
- Category:
- Booking tools
- Built for teams on Doctolib:
- Dental practices
- Medical practices
- Physiotherapy practices
FAQ
Frequently asked questions
Yes. elunos.ai reads the open times in the practice's Doctolib calendar and writes the appointment there. It only offers what is free in Doctolib at that moment.
No. Doctolib sells its own assistant, Aaron.ai, inside its package. elunos.ai is an independent provider that you set up yourself and that connects to other systems too.
Open times and the details a booking needs. Clinical notes, results, prescriptions and billing stay out of it.
Prescription requests, questions about results and callback requests are taken down in full and filed as a note for your team. Nothing changes in Doctolib.
No. Connectors between Doctolib and practice software such as Dampsoft, medatixx or Evident are installed by Doctolib, free of charge according to Doctolib, though the software vendor may charge. elunos.ai works with the Doctolib calendar.
Plans start with Starter at €99 a month on a one-year term, including 1,000 voice minutes that count on the phone, in the web widget and on WhatsApp. Every plan includes one channel of your choice. There is no free plan, but a 30-day money-back guarantee: you start in live operation right away and get the full amount back if it does not fit. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingThree plans, per-minute rates and a 30-day money-back guarantee
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Start booking into Doctolib today
elunos.ai answers your calls and works directly in Doctolib.