Microsoft 365 integration

Every booking straight into Microsoft 365, from every call

elunos.ai answers your calls, books the appointment and writes it straight into Microsoft 365. No manual entry, no double-bookings, in real time.

Customer callsany number
Microsoft 365Booked · Tue 14:30

Calendar

Category

Two-way

Sync

~10 minutes

Setup

Microsoft 365

Works with

Works with your Microsoft 365

Everything stays in sync, automatically

From new bookings to urgent requests: the calls your team gets every day, answered and acted on.

Books & reschedules for you

elunos.ai writes new appointments and moves or cancels them directly in your Microsoft 365 calendar. No staff, no callbacks.

Always the right slot

It reads your live availability and booking rules, so it never double-books or offers a slot you're closed for.

Notes on the record

Every call is summarised and attached to the booking, so your team sees exactly why the customer called.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

Three things, all automatic. You don't lift a finger.

01

A customer calls

They ring your normal number, day, night or weekend. elunos.ai picks up.

Live callLindenhof Front Desk · 0:42

Caller

I'd like to book an appointment for next week.

elunos.ai

Connecting to Microsoft 365 ...

02

elunos.ai checks Microsoft 365

It reads your live availability in Microsoft 365 and only offers real, open slots.

Microsoft 365

Monday, 26 June

14:0014:3015:00

Wednesday, 28 June

14:0014:3016:30
03

It's booked

The slot is written into Microsoft 365 and the caller gets a confirmation.

Microsoft 365

Booked, today 2:30 pm

Synced to your calendar · SMS sent · handled in 38s, no staff

Written to Microsoft 365

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect Microsoft 365”

Log in to Microsoft 365 once and approve access. That's the only login you'll do.

Connect Microsoft 365Secure login · approve once

Under the hood

Exactly what moves between elunos.ai and Microsoft 365

elunos.ai · Integrations
WhatDirection
Appointmentselunos.aiMicrosoft 365
Availability & opening hourselunos.aiMicrosoft 365
Reschedules & cancellationsTwo-way
Attendee detailselunos.aiMicrosoft 365
Call summary & reasonelunos.aiMicrosoft 365

Security

Built for customer data

elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos.ai can access in Microsoft 365

  • Read availability & opening hoursto offer only real, open slots
  • Create & change appointmentsto book, reschedule and cancel
  • Read & write customer contactname and number for the booking
  • Nothing elseno documents, no payment data

Exact API scopes confirmed with Microsoft 365 at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPipedriveCRMonOfficeonOfficeCRMsipgatesipgateTelephonyPlacetelPlacetelTelephony3CX3CXTelephonyMicrosoft TeamsTeam messagingOpenTableOpenTableOnline bookingresmioresmioOnline bookingTreatwellTreatwellOnline bookingMagiclineMagiclineOnline bookingmedatixxmedatixxPractice softwareCHARLYCHARLYPractice softwareDATEVAccounting & taxsevDesksevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFreshdeskFreshdeskHelpdesk & ticketingZammadZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketingLexware OfficeLexware OfficeAccounting & taxFastBillFastBillAccounting & taxAgendaAccounting & taxevidentevidentPractice softwareT2medT2medPractice softwareTTHEORGPractice softwareVeteraVeteraPractice softwarePower AutomatePower AutomateAutomationWorkatoWorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMprotelprotelHotel softwareMewsMewsHotel softwareapaleoapaleoHotel softwareSIHOTSIHOTHotel softwareCasablancaCasablancaHotel softwarepdspdsTrade softwareSTREITSTREITTrade softwaresmarthandwerksmarthandwerkTrade softwareToolTimeToolTimeTrade softwareCraftnoteCraftnoteTrade softwareRRA-MICROLegal softwareadvowareadvowareLegal softwareAAnNoTextLegal softwareActaportActaportLegal softwareReNoStarReNoStarLegal softwareIXOSIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCGM LAUERCGM LAUERPharmacy softwareeasyVETPractice softwareAnimanaAnimanaPractice softwareStarke PraxisStarke PraxisPractice softwarePraxWinPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: sign in with Microsoft 365, grant calendar access, done. No code, set up in a few minutes.

Yes. Every appointment booked on the phone appears in your Outlook calendar automatically, with the full detail, in real time.

Yes. elunos.ai reads live availability from Microsoft 365 before it books, so there are no clashes.

Yes. Processing happens exclusively in the EU, hosted in Frankfurt, SOC 2 / ISO 27001 certified, with a data processing agreement (DPA) on request.

Just a few minutes. You connect Microsoft 365, pick a template, test against real calls and go live.

elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. All processing stays in the EU: GDPR-compliant, SOC 2 and ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.

CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.

Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.

Get started

Start booking into Microsoft 365 today

Connect in minutes and let elunos.ai answer every call: booking, rescheduling and triaging straight into your Microsoft 365 calendar.