Stop losing customers to voicemail.
Availability, e-prescriptions and delivery requests – answered on the phone while the team serves customers at the counter.
Hosted in Frankfurt · GDPR-compliant · no credit card
+49 30 1234 567
new caller
Caller
Hi, I'd like to book an appointment. Do you have anything this week?
elunos.ai
Of course — I have Thursday at 2:30 pm or Friday morning. Which works better?
Booked — Thursday 2:30 pm
Added to your calendar · confirmation sent · handled in 38s, no staff
Trusted by 200+ teams
Your whole front desk, in one view.
Every call answered, transcribed, summarised and acted on — visible to your team in real time.
47
calls today
31
booked
1.8s
avg. pickup
0
missed
Recent calls
- New caller · appointmentBooked
- Reschedule requestDone
- Opening hours & directionsAnswered
- Urgent — routed to teamEscalated
Transcript
Hi, I'd like to book an appointment. Do you have anything this week?
Of course — I have Thursday at 2:30 pm or Friday morning. Which works better?
Booked — Thursday 2:30 pm
More than answering — it gets things done.
Books straight into your calendar
It reads your real availability, offers the right slots and writes the appointment into your calendar or practice software — no double-bookings, no callbacks.
- Real-time availability
- Reschedules & cancellations
- Confirmation by SMS
Thursday
Triages urgent calls in seconds
Emergencies, complaints and VIP callers are recognised, prioritised and routed to the right person with a short summary — the rest is handled end to end.
- Urgency detection
- Smart routing
- Full call summary
- Emergency · painUrgent
- CallbackRoutine
- Hours questionInfo
Sounds human — and speaks their language
Natural, warm conversation in German and English, with more languages rolling out. No menus, no keypad, no robotic hold music.
- Natural voice
- German & English
- No phone menus
Live on your own number in three steps.
Connect
Link your calendar and software in a few clicks — no code, no IT project.
Set it up
Pick the template, set your hours, rules and voice, then test against real calls.
Go live
Forward your number. elunos.ai answers every call from day one — 24/7.
What happens the moment your phone rings.
Picks up
in under 2 seconds
Understands
why they're calling
Checks your rules
calendar, hours, triage
Takes action
books, reschedules, routes
Notifies you
summary, calendar, SMS
More booked time. Fewer dropped calls.
+30%
More booked appointments
Every call is answered and booked — even after hours and at peak times.
0
Missed enquiries
Urgent requests are recognised and routed in seconds, never lost to voicemail.
8 hrs/wk
Back to your team
Your team stops chasing the phone and focuses on the people in front of them.
Why not just use voicemail?
Plugs into the software you already run on.
Example · Caller rings → elunos books the appointment → SMS confirmation → summary in your inbox
Built for European trust.
Hosted in Frankfurt
EU data centres, AWS eu-central-1
GDPR-compliant
by design, EU-only processing
SOC 2 / ISO 27001
certified security
EU AI Act ready
transparent and auditable
Stop reading — hear it answer one of your own calls.
Free to start. Live in 7 days.
- Free tier to start
- No setup fees
- Cancel anytime
- GDPR · Frankfurt
- Usage-based
Frequently asked questions
No. It handles organisational requests – availability, reservations, delivery, hours – and routes anything that needs a pharmacist to the team.
Reservation and availability requests are captured and, where a connected system allows, checked directly. Common systems connect via n8n and Zapier.
Your data and your customers' data never leave the EU. elunos.ai is hosted in Frankfurt, GDPR-compliant and SOC 2 / ISO 27001 certified.
It answers any number of calls at once, so no customer is left on hold even at peak times.
Most pharmacies go live within a few days: pick the pharmacy template, connect your tools, test against real calls and publish to your number.
Hear it handle your calls — then decide.
Run elunos on one of your own real calls in minutes. No credit card, no agency, no code — live on your own number in 7 days.