The AI phone agent for veterinary practices
Appointments, food and medication pickups, and the one question that matters: is this an emergency. Handled on the phone while your team is in the treatment room.
+29%
more booked appointments
Live call
Vet practice Am Stadtpark · 0:39
Solved by agent
Caller
My dog has been limping since this morning and will not put any weight on the leg.
elunos
Thank you, I have noted that. Dr. Roth has a slot free at 4:15 pm today. Shall I book it?
Caller
Yes, please.
Booked: today 4:15 pm with Dr. Roth
Synced to your calendar · SMS sent · symptom noted for the vet
Artificial
Intelligence
Act
For veterinary practices
Every call from an owner, handled
From a worried owner to a food pickup: the calls that ring while the whole team is in the treatment room, answered and acted on.
Book and reschedule appointments
The agent offers free slots and books vaccinations, check-ups and surgery straight into the practice calendar, around the clock.
Spot emergencies and escalate
Breathing trouble, suspected poisoning, seizures or an accident are classed as urgent and routed to your team or the emergency clinic with a short summary.
Food, medication and repeat prescriptions
Orders and refills are recorded in a structured form: animal name, product and when it will be collected.
Post-surgery callbacks
Calls about aftercare and follow-up checks are answered, the request is captured and a callback is prepared for the right person.
Hours, directions and out-of-hours cover
Recurring questions about opening times, parking and the weekend emergency rota are answered on the spot.
30+
Languages
Auto-detected
<1s
Latency
Real-time replies
100+
Integrations
CRM, calendar & more
100%
GDPR
Hosted in Frankfurt
The product
Your whole front desk, in one view
Every call answered, transcribed, summarised and acted on, visible to your team in real time.
elunos.ai
Plattform
- Overview
- Agents
- Conversations
- Voices
- Billing
- Get help
- Settings
47
calls today
31
booked
1.8s
avg. pickup
0
missed
Recent conversations
Last 30 days · All agents
Transcript
Caller
My dog has been limping since this morning and will not put any weight on the leg.
elunos
Thank you, I have noted that. Dr. Roth has a slot free at 4:15 pm today. Shall I book it?
Caller
Yes, please.
What's inside
More than answering. It gets things done.
Books straight into your calendar
It reads your real availability, offers the right slots and writes the appointment into your calendar or software. No double bookings, no callbacks.
- Real-time availability
- Reschedules & cancellations
- Confirmation by SMS
Book appointment
LiveTuesday · 14 May
Triages urgent calls in seconds
Emergencies, complaints and important callers are recognised, prioritised and routed to the right person with a short summary. The rest is handled end to end.
- Urgency detection
- Smart routing
- Full call summary
Live call · routing
00:42Full transcript & summary attached
Sounds human, and speaks their language
Natural, warm conversation in German and English, with more languages rolling out. No menus, no keypad, no robotic hold music.
- Natural voice
- German & English
- No phone menus
How it works
Live on your own number in three steps
Connect your tools & test
Link your calendar, CRM and telephony in a few clicks, then test the agent against real scenarios. Tweak the wording, the voice and the rules until every call sounds exactly the way you want.
On every call
What happens the moment your phone rings
The agent adapts to how you work and plugs straight into your calendar and CRM. This is what it does on every single call.
Answered in 1.8 seconds
No voicemail, no missed caller, ever.
Mon to Sun · around the clock
Day & night
never closed
Weekends too
& holidays
While you're busy
in the treatment room
The comparison
Why not just use voicemail?
Works with your tools
Plugs into the software your practice already runs on
Possible integrations: 150+
Built for patient data
GDPR-compliant by design. Made in Germany.
At elunos.ai, data protection is not an add-on but the foundation. Your data and your callers' data never leave the EU.
Built on a compliant foundation
Artificial
Intelligence
Act
FAQ
Frequently asked questions
Alarming descriptions such as breathing trouble, suspected poisoning, a seizure or an accident are classed as urgent and routed to the practice or the emergency service immediately, with a short summary. It never gives a medical assessment. That stays with the vet.
Yes. Appointments go into the connected calendar. Common calendar and telephony systems connect directly, and anything else via n8n, Make or Zapier.
Every call is answered. The agent explains the out-of-hours arrangement and records the request. Urgent cases are escalated by your rule straight away; everything else is waiting as a callback list in the morning.
Yes. Name, species and breed are captured during the call and handed over in the transcript. With unusual spellings the agent asks instead of guessing.
Yes. elunos.ai is hosted in Frankfurt, data never leaves the EU, and a data processing agreement is available on request.
Usage-based, with a free tier and no credit card. You are billed per conversation minute from a single credit balance, so a quiet week costs less than a busy one.
Other industries
All industriesFurther reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingPer-minute rates, a free tier and a calculator
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
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