VeteraVetera integration

Book patients straight into Vetera, from every call

elunos.ai answers your calls, books the appointment and writes it straight into Vetera. No manual entry, no double-bookings, in real time.

Patient callsany number
VeteraVeteraBooked · Tue 14:30

Practice software

Category

Two-way

Sync

~10 minutes

Setup

Vetera.net

Works with

Works with your Vetera

Everything stays in sync, automatically

From new-patient bookings to emergencies: the calls your front desk gets every day, answered and acted on.

Books & reschedules for you

elunos.ai writes new appointments and moves or cancels them directly in your Vetera calendar. No staff, no callbacks.

Always the right slot

It reads your live availability and booking rules, so it never double-books or offers a slot you're closed for.

Notes on the record

Every call is summarised and attached to the booking, so your team sees exactly why the patient called.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

Three things, all automatic. You don't lift a finger.

01

A patient calls

They ring your normal number, day, night or weekend. elunos.ai picks up.

Live callLindenhof Practice · 0:42

Caller

I'd like to book an appointment with Dr. Klein for next week.

elunos.ai

Connecting to Vetera ...

02

elunos.ai checks Vetera

It reads your live availability in Vetera and only offers real, open slots.

VeteraVetera

Monday, 26 June

14:0014:3015:00

Wednesday, 28 June

14:0014:3016:30
03

It's booked

The slot is written into Vetera and the patient gets a confirmation.

VeteraVetera

Booked, today 2:30 pm with Dr. Klein

Synced to your calendar · SMS sent · handled in 38s, no staff

Written to Vetera

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect Vetera”

Log in to Vetera once and approve access. That's the only login you'll do.

Connect VeteraSecure login · approve once

Under the hood

Exactly what moves between elunos.ai and Vetera

elunos.ai · Integrations
WhatDirection
Appointmentselunos.aiVetera
Patient recordTwo-way
Availabilityelunos.aiVetera
Reschedules & cancellationsTwo-way
Call summary & reasonelunos.aiVetera

Security

Built for patient data

elunos.ai only ever touches the fields it needs to book a call: nothing clinical, nothing financial. Data is processed under a data-processing agreement (AVV) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos.ai can access in Vetera

  • Read availability & opening hoursto offer only real, open slots
  • Create & change appointmentsto book, reschedule and cancel
  • Read & write patient contactname and number for the booking
  • Nothing elseno clinical notes, no billing data

Exact API scopes confirmed with Vetera at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPipedriveCRMonOfficeonOfficeCRMsipgatesipgateTelephonyPlacetelPlacetelTelephony3CX3CXTelephonyMicrosoft TeamsTeam messagingOpenTableOpenTableOnline bookingresmioresmioOnline bookingTreatwellTreatwellOnline bookingMagiclineMagiclineOnline bookingmedatixxmedatixxPractice softwareCHARLYCHARLYPractice softwareDATEVAccounting & taxsevDesksevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFreshdeskFreshdeskHelpdesk & ticketingZammadZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketingLexware OfficeLexware OfficeAccounting & taxFastBillFastBillAccounting & taxAgendaAccounting & taxevidentevidentPractice softwareT2medT2medPractice softwareTTHEORGPractice softwarePower AutomatePower AutomateAutomationWorkatoWorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMprotelprotelHotel softwareMewsMewsHotel softwareapaleoapaleoHotel softwareSIHOTSIHOTHotel softwareCasablancaCasablancaHotel softwarepdspdsTrade softwareSTREITSTREITTrade softwaresmarthandwerksmarthandwerkTrade softwareToolTimeToolTimeTrade softwareCraftnoteCraftnoteTrade softwareRRA-MICROLegal softwareadvowareadvowareLegal softwareAAnNoTextLegal softwareActaportActaportLegal softwareReNoStarReNoStarLegal softwareIXOSIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCGM LAUERCGM LAUERPharmacy softwareeasyVETPractice softwareAnimanaAnimanaPractice softwareStarke PraxisStarke PraxisPractice softwarePraxWinPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Yes. It finds the owner in Vetera by phone number along with their animals, and asks when more than one could be meant.

You define which phrases go straight through. Everything else is booked as an appointment in Vetera, and nothing is triaged by the agent itself.

Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.

elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. All processing stays in the EU: GDPR-compliant, SOC 2 and ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.

CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.

Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.

Get started

Start booking into Vetera today

Connect in minutes and let elunos.ai answer every call: booking, rescheduling and triaging straight into your Vetera calendar.