Book patients straight into CGM, from every call
elunos.ai answers your calls, books the appointment and writes it straight into CGM. No manual entry, no double-bookings, in real time.
Practice software
Category
Two-way
Sync
~10 minutes
Setup
CGM Z1.PRO
Works with
Works with your CGM
Everything stays in sync, automatically
From new-patient bookings to emergencies: the calls your front desk gets every day, answered and acted on.
Books & reschedules for you
elunos writes new appointments and moves or cancels them directly in your CGM calendar. No staff, no callbacks.
Always the right slot
It reads your live availability and booking rules, so it never double-books or offers a slot you're closed for.
Notes on the record
Every call is summarised and attached to the booking, so your team sees exactly why the patient called.
Artificial
Intelligence
Act
How it works
What happens on every call
Three things, all automatic. You don't lift a finger.
A patient calls
They ring your normal number, day, night or weekend. elunos picks up.
Caller
I'd like to book an appointment with Dr. Klein for next week.
elunos
Connecting to CGM ...
elunos checks CGM
It reads your live availability in CGM and only offers real, open slots.
Monday, 26 June
Wednesday, 28 June
It's booked
The slot is written into CGM and the patient gets a confirmation.
Booked, today 2:30 pm with Dr. Klein
Synced to your calendar · SMS sent · handled in 38s, no staff
Written to CGM
Setup
Connect in 3 steps
Click “Connect CGM”
Log in to CGM once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos and CGM
Security
Built for patient data
elunos only ever touches the fields it needs to book a call: nothing clinical, nothing financial. Data is processed under a data-processing agreement (AVV) and hosted in Germany.
What elunos can access in CGM
- Read availability & opening hoursto offer only real, open slots
- Create & change appointmentsto book, reschedule and cancel
- Read & write patient contactname and number for the booking
- Nothing elseno clinical notes, no billing data
Exact API scopes confirmed with CGM at setup.
Built on a compliant foundation
Artificial
Intelligence
Act
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
- Built for teams on CGM:
- Medical practices
- Dental practices
- Pharmacies
FAQ
Frequently asked questions
Connecting to CGM systems (such as Z1.PRO) works through the available interfaces, with no code. Your team authorises the connection once.
Yes. Appointments and notes taken by phone are written across with full detail, in real time and with no manual entry.
Yes. elunos.ai checks availability before it books, so there are no clashes.
Yes. Processing happens exclusively in the EU, hosted in Frankfurt, SOC 2 / ISO 27001 certified, with a data processing agreement (DPA) on request.
Usually a few days: connect, pick the right industry template, test against real calls and go live on your own number.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.
No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.
Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.
Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingPer-minute rates, a free tier and a calculator
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Start booking into CGM today
Connect in minutes and let elunos answer every call: booking, rescheduling and triaging straight into your CGM calendar.