Animana integrationBook patients straight into Animana, from every call
elunos.ai answers your calls, books the appointment and writes it straight into Animana. No manual entry, no double-bookings, in real time.
AnimanaBooked · Tue 14:30Practice software
Category
Two-way
Sync
~10 minutes
Setup
IDEXX Animana
Works with
Works with your Animana
Everything stays in sync, automatically
From new-patient bookings to emergencies: the calls your front desk gets every day, answered and acted on.
Books & reschedules for you
elunos.ai writes new appointments and moves or cancels them directly in your Animana calendar. No staff, no callbacks.
Always the right slot
It reads your live availability and booking rules, so it never double-books or offers a slot you're closed for.
Notes on the record
Every call is summarised and attached to the booking, so your team sees exactly why the patient called.
How it works
What happens on every call
Three things, all automatic. You don't lift a finger.
A patient calls
They ring your normal number, day, night or weekend. elunos.ai picks up.
Caller
I'd like to book an appointment with Dr. Klein for next week.
elunos.ai
Connecting to Animana ...
elunos.ai checks Animana
It reads your live availability in Animana and only offers real, open slots.
AnimanaMonday, 26 June
Wednesday, 28 June
It's booked
The slot is written into Animana and the patient gets a confirmation.
AnimanaBooked, today 2:30 pm with Dr. Klein
Synced to your calendar · SMS sent · handled in 38s, no staff
Written to Animana
Setup
Connect in 3 steps
Click “Connect Animana”
Log in to Animana once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos.ai and Animana
Security
Built for patient data
elunos.ai only ever touches the fields it needs to book a call: nothing clinical, nothing financial. Data is processed under a data-processing agreement (AVV) and hosted in Germany.
What elunos.ai can access in Animana
- Read availability & opening hoursto offer only real, open slots
- Create & change appointmentsto book, reschedule and cancel
- Read & write patient contactname and number for the booking
- Nothing elseno clinical notes, no billing data
Exact API scopes confirmed with Animana at setup.
What we can say for certain
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
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Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
Through your Animana account, with no access to a practice server. That is why setup is usually done in under an hour.
It applies the rules you define. Which phrasings go straight through to a person is the practice's decision, not the agent's.
The platform runs in Frankfurt am Main. Which service providers are used in which region is set out in the data processing agreement (DPA).
elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. The platform runs in Frankfurt am Main, with a data processing agreement under Art. 28 GDPR.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.
CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.
Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingThree plans, per-minute rates and a 30-day money-back guarantee
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Start booking into Animana today
Connect in minutes and let elunos.ai answer every call: booking, rescheduling and triaging straight into your Animana calendar.