RRA-MICRO integration

Every call taken, the enquiry noted in RA-MICRO

elunos.ai answers the firm's line, recognises existing clients by number, captures what a new caller needs and books the consultation, without ever opening a file.

Customer callsany number
RRA-MICROEnquiry · noted

Legal software

Category

No file access

By design

~10 minutes

Setup

RA-MICRO

Works with

Works with your RA-MICRO

Billable hours stop going to the phone

Every call interrupts someone whose hour has a rate. elunos takes the call, sorts client from enquiry and leaves a note in RA-MICRO.

Knows who is already a client

The number is matched against RA-MICRO, so a client hears who handles them instead of explaining themselves again.

New enquiries arrive complete

Subject, opposing party and urgency captured in a fixed structure, which is what makes an intake worth reading.

Never gives legal advice

The agent books, notes and hands over. Assessing a case stays with the lawyer, and callers are told so plainly.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

The agent identifies the caller, captures the enquiry and books the slot. RA-MICRO gets the note, not the interruption.

01

A customer calls

They ring your normal number, day, night or weekend. elunos picks up.

Live callLindenhof Front Desk · 0:42

Caller

I received a termination notice and I do not know what to do.

elunos

Connecting to RA-MICRO ...

02

elunos notes it in RA-MICRO

Caller, subject and deadline mentioned, filed on the contact so the right person picks it up.

RRA-MICRO
CallerT. Kraushaar
Area of lawEmployment
StatusFirst enquiry
AppointmentThu, 10:00
03

Booked or handed over

A consultation in the diary, or a note for the lawyer who has to decide whether to take it on.

RRA-MICRO

Consultation booked

Caller identified · enquiry captured · booked in 63s, uninterrupted

Written to RA-MICRO

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect RA-MICRO”

Log in to RA-MICRO once and approve access. That's the only login you'll do.

Connect RA-MICROSecure login · approve once

Under the hood

Exactly what moves between elunos and RA-MICRO

elunos.ai · Integrations
WhatDirection
Contacts & partiesTwo-way
Matter reference & statusTwo-way
Appointments & consultationselunosRA-MICRO
Callbacks & taskselunosRA-MICRO
Enquiry & call summaryelunosRA-MICRO

Security

Built for customer data

elunos only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos can access in RA-MICRO

  • Read contacts & matter referencesto recognise who is calling
  • Create appointments & callbacksin the calendar you nominate
  • Write notes on the enquiryfiled on the right contact
  • Nothing elseno file contents, no pleadings, no deadlines

Exact API scopes confirmed with RA-MICRO at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPPipedriveCRMOonOfficeCRMSsipgateTelephonyPPlacetelTelephony33CXTelephonyMTMicrosoft TeamsTeam messagingOOpenTableOnline bookingRresmioOnline bookingTTreatwellOnline bookingMMagiclineOnline bookingMmedatixxPractice softwareCCHARLYPractice softwareDDATEVAccounting & taxSsevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFFreshdeskHelpdesk & ticketingZZammadHelpdesk & ticketingJSJira Service ManagementHelpdesk & ticketingZDZoho DeskHelpdesk & ticketingLOLexware OfficeAccounting & taxFFastBillAccounting & taxAAgendaAccounting & taxEevidentPractice softwareTT2medPractice softwareTTHEORGPractice softwareVVeteraPractice softwarePAPower AutomateAutomationWWorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMPprotelHotel softwareMMewsHotel softwareAapaleoHotel softwareSSIHOTHotel softwareCCasablancaHotel softwarePpdsTrade softwareSSTREITTrade softwareSsmarthandwerkTrade softwareTToolTimeTrade softwareCCraftnoteTrade softwareAadvowareLegal softwareAAnNoTextLegal softwareAActaportLegal softwareRReNoStarLegal softwareIIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCLCGM LAUERPharmacy softwareEeasyVETPractice softwareAAnimanaPractice softwareSPStarke PraxisPractice softwarePPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Through the interface your installation exposes, together with your IT. No move to the cloud is required.

No. It recognises clients, notes the enquiry on the contact and books appointments. Opening files, deadlines and pleadings stay entirely with the firm.

Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.

No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.

Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.

Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.

Get started

Let RA-MICRO keep the notes, not your day

Connect in minutes and let every call end as a booked consultation or a readable enquiry in RA-MICRO.