SsevDesk integration

Every call about invoices, straight into sevDesk

elunos.ai answers your calls, finds the customer and the open item in sevDesk and answers questions about amounts, deadlines and status. No looking things up, no callback.

Customer callsany number
SsevDeskMatched · Tue 14:30

Accounting & tax

Category

Two-way

Sync

~10 minutes

Setup

sevDesk

Works with

Works with your sevDesk

Fewer callbacks, more calls actually finished

The same questions about invoices, documents and deadlines, answered straight out of sevDesk.

Finds the right record

Callers are recognised by number and matched to their record in sevDesk, before the conversation starts.

Answers the standard questions

Amount, due date, payment status: elunos reads the answer straight out of sevDesk.

Captures deadlines

Callback requests, missing documents and deadlines are logged as a task on the record.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

The agent answers, matches the call and resolves the question. You just see the note in sevDesk.

01

A customer calls

They ring your normal number, day, night or weekend. elunos picks up.

Live callLindenhof Front Desk · 0:42

Caller

I got a reminder, but I'm fairly sure I already paid.

elunos

Connecting to sevDesk ...

02

elunos checks sevDesk

It finds the customer and the open item, live during the call.

SsevDesk
CustomerSchneider GmbH
DocumentINV-2026-0871
Amount€1,480.00
StatusPaid on 12 Jun
03

Answered and logged

The caller gets the answer and the note lands on the record in sevDesk.

SsevDesk

Resolved, note on the document

Payment confirmed · note attached · handled in 38s, no staff

Written to sevDesk

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect sevDesk”

Log in to sevDesk once and approve access. That's the only login you'll do.

Connect sevDeskSecure login · approve once

Under the hood

Exactly what moves between elunos and sevDesk

elunos.ai · Integrations
WhatDirection
Customer & client master dataTwo-way
Open items & invoice statusTwo-way
Document queries & deadlineselunossevDesk
Tasks & callbackselunossevDesk
Call summary & reasonelunossevDesk

Security

Built for customer data

elunos only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos can access in sevDesk

  • Read customer & client master datato identify who is calling
  • Read open items & document statusto answer the question on the call
  • Write notes & tasksfiled on the right record
  • Nothing elseno journal entries, no payroll data

Exact API scopes confirmed with sevDesk at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPPipedriveCRMOonOfficeCRMSsipgateTelephonyPPlacetelTelephony33CXTelephonyMTMicrosoft TeamsTeam messagingOOpenTableOnline bookingRresmioOnline bookingTTreatwellOnline bookingMMagiclineOnline bookingMmedatixxPractice softwareCCHARLYPractice softwareDDATEVAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFFreshdeskHelpdesk & ticketingZZammadHelpdesk & ticketingJSJira Service ManagementHelpdesk & ticketingZDZoho DeskHelpdesk & ticketingLOLexware OfficeAccounting & taxFFastBillAccounting & taxAAgendaAccounting & taxEevidentPractice softwareTT2medPractice softwareTTHEORGPractice softwareVVeteraPractice softwarePAPower AutomateAutomationWWorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMPprotelHotel softwareMMewsHotel softwareAapaleoHotel softwareSSIHOTHotel softwareCCasablancaHotel softwarePpdsTrade softwareSSTREITTrade softwareSsmarthandwerkTrade softwareTToolTimeTrade softwareCCraftnoteTrade softwareRRA-MICROLegal softwareAadvowareLegal softwareAAnNoTextLegal softwareAActaportLegal softwareRReNoStarLegal softwareIIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCLCGM LAUERPharmacy softwareEeasyVETPractice softwareAAnimanaPractice softwareSPStarke PraxisPractice softwarePPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Yes. It finds the customer and the open invoice in sevDesk and states amount, due date and status without anyone looking it up.

Yes. When an unknown number calls, the contact is created with name and number, ready for the first document.

Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.

No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.

Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.

Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.

Get started

Start handling invoice calls automatically today

Connect in minutes and let elunos answer every call: matching, answering and logging, straight into sevDesk.