The AI phone agent for restaurants
Reservations, orders and questions about the menu: answered on the phone while the team takes care of the guests in the room.
+28%
more reservations
Live call
Trattoria Limone · 0:35
Solved by agent
Caller
Good evening, do you still have a table for four tonight at 8?
elunos
Let me check. Yes, 8 pm for four is free. What name shall I put the reservation under?
Caller
Weber, please.
Reserved: tonight 8:00 pm, party of 4
Added to the floor plan · SMS sent · handled mid-service
Artificial
Intelligence
Act
For restaurants
Every restaurant call, handled
From table reservations to takeaway orders: the calls that interrupt your service, answered and acted on.
Take table reservations
The agent asks for date, time and party size, checks availability and confirms the booking, without interrupting service.
Takeaway orders
Pickup and take-away orders are captured in full, with time and special requests, and handed cleanly to the kitchen.
Menu & allergen questions
Recurring questions about dishes, allergens, opening hours or directions are answered instantly and correctly.
Group & event enquiries
Requests for larger groups, celebrations or catering are captured in a structured way and routed to the right contact.
Calls after hours
Even outside service hours the agent takes reservations and enquiries. No call goes unanswered.
Changes & cancellations
Changes to existing reservations are captured and the floor plan stays current, with no backlog on the phone.
30+
Languages
Auto-detected
<1s
Latency
Real-time replies
100+
Integrations
CRM, calendar & more
100%
GDPR
Hosted in Frankfurt
The product
Your whole front desk, in one view
Every call answered, transcribed, summarised and acted on, visible to your team in real time.
elunos.ai
Plattform
- Overview
- Agents
- Conversations
- Voices
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- Get help
- Settings
47
calls today
31
booked
1.8s
avg. pickup
0
missed
Recent conversations
Last 30 days · All agents
Transcript
Caller
Good evening, do you still have a table for four tonight at 8?
elunos
Let me check. Yes, 8 pm for four is free. What name shall I put the reservation under?
Caller
Weber, please.
What's inside
More than answering. It gets things done.
Books straight into your calendar
It reads your real availability, offers the right slots and writes the appointment into your calendar or software. No double bookings, no callbacks.
- Real-time availability
- Reschedules & cancellations
- Confirmation by SMS
Reserve a table
LiveTuesday · 14 May
Triages urgent calls in seconds
Emergencies, complaints and important callers are recognised, prioritised and routed to the right person with a short summary. The rest is handled end to end.
- Urgency detection
- Smart routing
- Full call summary
Live call · routing
00:42Full transcript & summary attached
Sounds human, and speaks their language
Natural, warm conversation in German and English, with more languages rolling out. No menus, no keypad, no robotic hold music.
- Natural voice
- German & English
- No phone menus
How it works
Live on your own number in three steps
Connect your tools & test
Link your calendar, CRM and telephony in a few clicks, then test the agent against real scenarios. Tweak the wording, the voice and the rules until every call sounds exactly the way you want.
On every call
What happens the moment your phone rings
The agent adapts to how you work and plugs straight into your calendar and CRM. This is what it does on every single call.
Answered in 1.8 seconds
No voicemail, no missed caller, ever.
Mon to Sun · around the clock
Day & night
never closed
Weekends too
& holidays
While you're busy
mid-service, with guests
The comparison
Why not just use voicemail?
Works with your tools
Plugs into the software your restaurant already runs on
Possible integrations: 150+
Built for guest data
GDPR-compliant by design. Made in Germany.
At elunos.ai, data protection is not an add-on but the foundation. Your data and your callers' data never leave the EU.
Built on a compliant foundation
Artificial
Intelligence
Act
FAQ
Frequently asked questions
Yes. Date, time and party size are captured and written into the connected reservation or calendar system. Common systems connect out of the box, more via n8n and Zapier.
Especially then. The agent answers any number of calls at once, so no guest is left on hold and the team in the room works undisturbed.
The agent only answers based on the menu and information you provide. If something is not clear, it refers to the team rather than guessing.
Yes, naturally in German and English, which is ideal for international guests. More languages are rolling out continuously.
Yes. Your data and your guests' data never leave the EU. elunos.ai is hosted in Frankfurt, GDPR-compliant and SOC 2 / ISO 27001 certified, with a data processing agreement (DPA) on request.
Usually within a few days. You pick the restaurant template, connect your reservation system, test against real calls and publish to your own number.
Other industries
All industriesFurther reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingPer-minute rates, a free tier and a calculator
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
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