WorkatoWorkato integration

Every call triggers your Workato workflows

elunos.ai answers your calls and turns them into Workato events, with caller, intent and outcome as payload. In real time, no glue code.

Customer callsany number
WorkatoWorkatoWorkflow triggered

Automation

Category

Live

Triggers

~10 minutes

Setup

Workato

Works with

Works with your Workato

Calls become workflows, automatically

Whatever you build in Workato: every call can start it, feed it and use its result.

Triggers on every call

Call answered, booked, missed or escalated: each event can start a Workato workflow.

Full call data as payload

Name, number, intent, transcript and summary arrive structured and ready to use.

Works mid-call too

The agent can run a workflow during the conversation and use the result, e.g. for a lookup.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

The agent answers, the call becomes an event, Workato does the rest. You just see the runs.

01

A customer calls

They ring your normal number, day, night or weekend. elunos.ai picks up.

Live callLindenhof Front Desk · 0:42

Caller

I'd like to book an appointment for next week.

elunos.ai

Connecting to Workato ...

02

elunos.ai triggers Workato

The call event fires your workflow with the full payload attached.

WorkatoWorkato
TriggerCall completed
WorkflowNew lead intake
StepsCRM → Email → Slack
StatusRunning
03

The workflow ran

Steps execute with the call data; the agent can even use the result mid-call.

WorkatoWorkato

Done, 3 steps in 2.1s

Lead created · email sent · team notified, no staff

Triggered in Workato

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect Workato”

Log in to Workato once and approve access. That's the only login you'll do.

Connect WorkatoSecure login · approve once

Under the hood

Exactly what moves between elunos.ai and Workato

elunos.ai · Integrations
WhatDirection
Call triggers & eventselunos.aiWorkato
Caller & call detailselunos.aiWorkato
Workflow results to the agentTwo-way
Bookings & outcomeselunos.aiWorkato
Call summary & transcriptelunos.aiWorkato

Security

Built for customer data

elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos.ai can access in Workato

  • Trigger workflowson call events you define
  • Send call data as payloadname, number, intent, summary
  • Read workflow resultsso the agent can use them mid-call
  • Nothing elseno access to other workflows or data

Exact API scopes confirmed with Workato at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPipedriveCRMonOfficeonOfficeCRMsipgatesipgateTelephonyPlacetelPlacetelTelephony3CX3CXTelephonyMicrosoft TeamsTeam messagingOpenTableOpenTableOnline bookingresmioresmioOnline bookingTreatwellTreatwellOnline bookingMagiclineMagiclineOnline bookingmedatixxmedatixxPractice softwareCHARLYCHARLYPractice softwareDATEVAccounting & taxsevDesksevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFreshdeskFreshdeskHelpdesk & ticketingZammadZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketingLexware OfficeLexware OfficeAccounting & taxFastBillFastBillAccounting & taxAgendaAccounting & taxevidentevidentPractice softwareT2medT2medPractice softwareTTHEORGPractice softwareVeteraVeteraPractice softwarePower AutomatePower AutomateAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMprotelprotelHotel softwareMewsMewsHotel softwareapaleoapaleoHotel softwareSIHOTSIHOTHotel softwareCasablancaCasablancaHotel softwarepdspdsTrade softwareSTREITSTREITTrade softwaresmarthandwerksmarthandwerkTrade softwareToolTimeToolTimeTrade softwareCraftnoteCraftnoteTrade softwareRRA-MICROLegal softwareadvowareadvowareLegal softwareAAnNoTextLegal softwareActaportActaportLegal softwareReNoStarReNoStarLegal softwareIXOSIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCGM LAUERCGM LAUERPharmacy softwareeasyVETPractice softwareAnimanaAnimanaPractice softwareStarke PraxisStarke PraxisPractice softwarePraxWinPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Because larger organisations often already run Workato for systems integration. Then it is the right place for call logic, instead of opening a second automation stack.

Yes. The agent calls a Workato recipe, waits for the result and carries on with it, for example for a stock lookup.

Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.

elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. All processing stays in the EU: GDPR-compliant, SOC 2 and ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.

CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.

Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.

Get started

Wire your calls into Workato today

Connect in minutes and let every call trigger your Workato workflows, with the full conversation as payload.