Workato integrationEvery call triggers your Workato workflows
elunos.ai answers your calls and turns them into Workato events, with caller, intent and outcome as payload. In real time, no glue code.
WorkatoWorkflow triggeredAutomation
Category
Live
Triggers
~10 minutes
Setup
Workato
Works with
Works with your Workato
Calls become workflows, automatically
Whatever you build in Workato: every call can start it, feed it and use its result.
Triggers on every call
Call answered, booked, missed or escalated: each event can start a Workato workflow.
Full call data as payload
Name, number, intent, transcript and summary arrive structured and ready to use.
Works mid-call too
The agent can run a workflow during the conversation and use the result, e.g. for a lookup.
How it works
What happens on every call
The agent answers, the call becomes an event, Workato does the rest. You just see the runs.
A customer calls
They ring your normal number, day, night or weekend. elunos.ai picks up.
Caller
I'd like to book an appointment for next week.
elunos.ai
Connecting to Workato ...
elunos.ai triggers Workato
The call event fires your workflow with the full payload attached.
WorkatoThe workflow ran
Steps execute with the call data; the agent can even use the result mid-call.
WorkatoDone, 3 steps in 2.1s
Lead created · email sent · team notified, no staff
Triggered in Workato
Setup
Connect in 3 steps
Click “Connect Workato”
Log in to Workato once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos.ai and Workato
Security
Built for customer data
elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.
What elunos.ai can access in Workato
- Trigger workflowson call events you define
- Send call data as payloadname, number, intent, summary
- Read workflow resultsso the agent can use them mid-call
- Nothing elseno access to other workflows or data
Exact API scopes confirmed with Workato at setup.
What we can say for certain
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
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FastBillAccounting & taxAgendaAccounting & tax
evidentPractice software
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protelHotel software
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apaleoHotel software
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pdsTrade software
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advowareLegal softwareAAnNoTextLegal software
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CGM LAUERPharmacy softwareeasyVETPractice software
AnimanaPractice software
Starke PraxisPractice software
PraxWinPractice softwareFAQ
Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
Because larger organisations often already run Workato for systems integration. Then it is the right place for call logic, instead of opening a second automation stack.
Yes. The agent calls a Workato recipe, waits for the result and carries on with it, for example for a stock lookup.
The platform runs in Frankfurt am Main. Which service providers are used in which region is set out in the data processing agreement (DPA).
elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. The platform runs in Frankfurt am Main, with a data processing agreement under Art. 28 GDPR.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.
CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.
Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingThree plans, per-minute rates and a 30-day money-back guarantee
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Wire your calls into Workato today
Connect in minutes and let every call trigger your Workato workflows, with the full conversation as payload.