WWorkato integration

Every call triggers your Workato workflows

elunos.ai answers your calls and turns them into Workato events, with caller, intent and outcome as payload. In real time, no glue code.

Customer callsany number
WWorkatoWorkflow triggered

Automation

Category

Live

Triggers

~10 minutes

Setup

Workato

Works with

Works with your Workato

Calls become workflows, automatically

Whatever you build in Workato: every call can start it, feed it and use its result.

Triggers on every call

Call answered, booked, missed or escalated: each event can start a Workato workflow.

Full call data as payload

Name, number, intent, transcript and summary arrive structured and ready to use.

Works mid-call too

The agent can run a workflow during the conversation and use the result, e.g. for a lookup.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

The agent answers, the call becomes an event, Workato does the rest. You just see the runs.

01

A customer calls

They ring your normal number, day, night or weekend. elunos picks up.

Live callLindenhof Front Desk · 0:42

Caller

I'd like to book an appointment for next week.

elunos

Connecting to Workato ...

02

elunos triggers Workato

The call event fires your workflow with the full payload attached.

WWorkato
TriggerCall completed
WorkflowNew lead intake
StepsCRM → Email → Slack
StatusRunning
03

The workflow ran

Steps execute with the call data; the agent can even use the result mid-call.

WWorkato

Done, 3 steps in 2.1s

Lead created · email sent · team notified, no staff

Triggered in Workato

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect Workato”

Log in to Workato once and approve access. That's the only login you'll do.

Connect WorkatoSecure login · approve once

Under the hood

Exactly what moves between elunos and Workato

elunos.ai · Integrations
WhatDirection
Call triggers & eventselunosWorkato
Caller & call detailselunosWorkato
Workflow results to the agentTwo-way
Bookings & outcomeselunosWorkato
Call summary & transcriptelunosWorkato

Security

Built for customer data

elunos only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos can access in Workato

  • Trigger workflowson call events you define
  • Send call data as payloadname, number, intent, summary
  • Read workflow resultsso the agent can use them mid-call
  • Nothing elseno access to other workflows or data

Exact API scopes confirmed with Workato at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPPipedriveCRMOonOfficeCRMSsipgateTelephonyPPlacetelTelephony33CXTelephonyMTMicrosoft TeamsTeam messagingOOpenTableOnline bookingRresmioOnline bookingTTreatwellOnline bookingMMagiclineOnline bookingMmedatixxPractice softwareCCHARLYPractice softwareDDATEVAccounting & taxSsevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFFreshdeskHelpdesk & ticketingZZammadHelpdesk & ticketingJSJira Service ManagementHelpdesk & ticketingZDZoho DeskHelpdesk & ticketingLOLexware OfficeAccounting & taxFFastBillAccounting & taxAAgendaAccounting & taxEevidentPractice softwareTT2medPractice softwareTTHEORGPractice softwareVVeteraPractice softwarePAPower AutomateAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMPprotelHotel softwareMMewsHotel softwareAapaleoHotel softwareSSIHOTHotel softwareCCasablancaHotel softwarePpdsTrade softwareSSTREITTrade softwareSsmarthandwerkTrade softwareTToolTimeTrade softwareCCraftnoteTrade softwareRRA-MICROLegal softwareAadvowareLegal softwareAAnNoTextLegal softwareAActaportLegal softwareRReNoStarLegal softwareIIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCLCGM LAUERPharmacy softwareEeasyVETPractice softwareAAnimanaPractice softwareSPStarke PraxisPractice softwarePPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Because larger organisations often already run Workato for systems integration. Then it is the right place for call logic, instead of opening a second automation stack.

Yes. The agent calls a Workato recipe, waits for the result and carries on with it, for example for a stock lookup.

Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.

No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.

Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.

Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.

Get started

Wire your calls into Workato today

Connect in minutes and let every call trigger your Workato workflows, with the full conversation as payload.