ToolTimeToolTime integration

Every call becomes a job in ToolTime

elunos.ai answers while your team is on site, captures customer, address and fault, and creates the job in ToolTime with a slot your fitters can actually keep.

Customer callsany number
ToolTimeToolTimeJob #2148 · scheduled

Trade software

Category

On site

Still reachable

~10 minutes

Setup

ToolTime

Works with

Works with your ToolTime

The phone stops costing you jobs

Nobody climbs off a roof for a ringing phone, and the caller rings the next business instead. elunos.ai answers and the job lands in ToolTime.

Answers when nobody can

During the job, in the van, after hours. The call that would have gone to voicemail becomes an enquiry with a name and a number.

Writes down what is broken

Fault, address and access details in the caller's own words, so the van leaves with the right parts on board.

Separates emergency from routine

A burst pipe reaches you straight away. A quote request waits until tomorrow, filed and not forgotten.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

The agent takes the details, checks who is free and writes the job to ToolTime. You see it when you are back in the van.

01

A customer calls

They ring your normal number, day, night or weekend. elunos.ai picks up.

Live callLindenhof Front Desk · 0:42

Caller

Our heating is out and there is water under the boiler.

elunos.ai

Connecting to ToolTime ...

02

elunos.ai writes to ToolTime

Customer, site address and the fault as described, on a job that is ready to dispatch.

ToolTimeToolTime
CustomerOrtmann household
SiteLindenstr. 12
TradeHeating
UrgencyEmergency
03

Scheduled or escalated

Routine gets a time window, an emergency reaches you on the phone while the caller is still on the line.

ToolTimeToolTime

Job created

Fault recorded · window given · handled in 44s, on site

Written to ToolTime

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect ToolTime”

Log in to ToolTime once and approve access. That's the only login you'll do.

Connect ToolTimeSecure login · approve once

Under the hood

Exactly what moves between elunos.ai and ToolTime

elunos.ai · Integrations
WhatDirection
Jobs & enquirieselunos.aiToolTime
Customer & site addressTwo-way
Fitter availabilityTwo-way
Appointment windowselunos.aiToolTime
Fault description & call summaryelunos.aiToolTime

Security

Built for customer data

elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos.ai can access in ToolTime

  • Create jobs & enquirieswith the fault in the caller's words
  • Read & write customer contactname, number and site address
  • Read fitter availabilityto give a window that holds
  • Nothing elseno pricing, no invoices, no wage data

Exact API scopes confirmed with ToolTime at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPipedriveCRMonOfficeonOfficeCRMsipgatesipgateTelephonyPlacetelPlacetelTelephony3CX3CXTelephonyMicrosoft TeamsTeam messagingOpenTableOpenTableOnline bookingresmioresmioOnline bookingTreatwellTreatwellOnline bookingMagiclineMagiclineOnline bookingmedatixxmedatixxPractice softwareCHARLYCHARLYPractice softwareDATEVAccounting & taxsevDesksevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFreshdeskFreshdeskHelpdesk & ticketingZammadZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketingLexware OfficeLexware OfficeAccounting & taxFastBillFastBillAccounting & taxAgendaAccounting & taxevidentevidentPractice softwareT2medT2medPractice softwareTTHEORGPractice softwareVeteraVeteraPractice softwarePower AutomatePower AutomateAutomationWorkatoWorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMprotelprotelHotel softwareMewsMewsHotel softwareapaleoapaleoHotel softwareSIHOTSIHOTHotel softwareCasablancaCasablancaHotel softwarepdspdsTrade softwareSTREITSTREITTrade softwaresmarthandwerksmarthandwerkTrade softwareCraftnoteCraftnoteTrade softwareRRA-MICROLegal softwareadvowareadvowareLegal softwareAAnNoTextLegal softwareActaportActaportLegal softwareReNoStarReNoStarLegal softwareIXOSIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCGM LAUERCGM LAUERPharmacy softwareeasyVETPractice softwareAnimanaAnimanaPractice softwareStarke PraxisStarke PraxisPractice softwarePraxWinPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Yes. elunos.ai creates it in ToolTime and your fitters see it where they already work, with the address and fault description from the call.

Yes. It reads free slots from ToolTime and gives the caller a window. How tightly you schedule and how much buffer stays is up to you.

Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.

elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. All processing stays in the EU: GDPR-compliant, SOC 2 and ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.

CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.

Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.

Get started

Stop losing jobs to the answerphone

Connect in minutes and let every call end as a job in ToolTime, with the fault written down and a slot given.