TToolTime integration

Every call becomes a job in ToolTime

elunos.ai answers while your team is on site, captures customer, address and fault, and creates the job in ToolTime with a slot your fitters can actually keep.

Customer callsany number
TToolTimeJob #2148 · scheduled

Trade software

Category

On site

Still reachable

~10 minutes

Setup

ToolTime

Works with

Works with your ToolTime

The phone stops costing you jobs

Nobody climbs off a roof for a ringing phone, and the caller rings the next business instead. elunos answers and the job lands in ToolTime.

Answers when nobody can

During the job, in the van, after hours. The call that would have gone to voicemail becomes an enquiry with a name and a number.

Writes down what is broken

Fault, address and access details in the caller's own words, so the van leaves with the right parts on board.

Separates emergency from routine

A burst pipe reaches you straight away. A quote request waits until tomorrow, filed and not forgotten.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

The agent takes the details, checks who is free and writes the job to ToolTime. You see it when you are back in the van.

01

A customer calls

They ring your normal number, day, night or weekend. elunos picks up.

Live callLindenhof Front Desk · 0:42

Caller

Our heating is out and there is water under the boiler.

elunos

Connecting to ToolTime ...

02

elunos writes to ToolTime

Customer, site address and the fault as described, on a job that is ready to dispatch.

TToolTime
CustomerOrtmann household
SiteLindenstr. 12
TradeHeating
UrgencyEmergency
03

Scheduled or escalated

Routine gets a time window, an emergency reaches you on the phone while the caller is still on the line.

TToolTime

Job created

Fault recorded · window given · handled in 44s, on site

Written to ToolTime

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect ToolTime”

Log in to ToolTime once and approve access. That's the only login you'll do.

Connect ToolTimeSecure login · approve once

Under the hood

Exactly what moves between elunos and ToolTime

elunos.ai · Integrations
WhatDirection
Jobs & enquirieselunosToolTime
Customer & site addressTwo-way
Fitter availabilityTwo-way
Appointment windowselunosToolTime
Fault description & call summaryelunosToolTime

Security

Built for customer data

elunos only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos can access in ToolTime

  • Create jobs & enquirieswith the fault in the caller's words
  • Read & write customer contactname, number and site address
  • Read fitter availabilityto give a window that holds
  • Nothing elseno pricing, no invoices, no wage data

Exact API scopes confirmed with ToolTime at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPPipedriveCRMOonOfficeCRMSsipgateTelephonyPPlacetelTelephony33CXTelephonyMTMicrosoft TeamsTeam messagingOOpenTableOnline bookingRresmioOnline bookingTTreatwellOnline bookingMMagiclineOnline bookingMmedatixxPractice softwareCCHARLYPractice softwareDDATEVAccounting & taxSsevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFFreshdeskHelpdesk & ticketingZZammadHelpdesk & ticketingJSJira Service ManagementHelpdesk & ticketingZDZoho DeskHelpdesk & ticketingLOLexware OfficeAccounting & taxFFastBillAccounting & taxAAgendaAccounting & taxEevidentPractice softwareTT2medPractice softwareTTHEORGPractice softwareVVeteraPractice softwarePAPower AutomateAutomationWWorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMPprotelHotel softwareMMewsHotel softwareAapaleoHotel softwareSSIHOTHotel softwareCCasablancaHotel softwarePpdsTrade softwareSSTREITTrade softwareSsmarthandwerkTrade softwareCCraftnoteTrade softwareRRA-MICROLegal softwareAadvowareLegal softwareAAnNoTextLegal softwareAActaportLegal softwareRReNoStarLegal softwareIIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCLCGM LAUERPharmacy softwareEeasyVETPractice softwareAAnimanaPractice softwareSPStarke PraxisPractice softwarePPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Yes. elunos creates it in ToolTime and your fitters see it where they already work, with the address and fault description from the call.

Yes. It reads free slots from ToolTime and gives the caller a window. How tightly you schedule and how much buffer stays is up to you.

Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.

No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.

Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.

Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.

Get started

Stop losing jobs to the answerphone

Connect in minutes and let every call end as a job in ToolTime, with the fault written down and a slot given.