Call or message, answered through WhatsApp Business
elunos.ai answers your calls and sends the confirmation and summary via WhatsApp Business. And whoever would rather write gets an answer from the same agent.
Customer messaging
Category
1 agent
Call & chat
~10 minutes
Setup
WhatsApp Business Platform
Works with
Works with your WhatsApp Business
One agent, two channels
Phone and WhatsApp Business run on the same rules, the same knowledge and the same calendar.
Confirmation straight to the phone
After the call the appointment or summary goes out as a WhatsApp Business message, readable later instead of forgotten.
Answers in chat too
Whoever writes instead of calling gets the same answer in WhatsApp Business, in seconds.
Reminders that arrive
Appointment reminders go out as a message, where people actually read them.
Artificial
Intelligence
Act
How it works
What happens on every call
The agent answers, handles the request and sends the confirmation via WhatsApp Business.
A customer calls
They ring your normal number, day, night or weekend. elunos picks up.
Caller
Could you send me the confirmation?
elunos
Connecting to WhatsApp Business ...
elunos writes the message
It drafts the confirmation and sends it from your WhatsApp Business number.
Message delivered
The caller has it in writing and can reply straight to it.
Sent, confirmation delivered
Readable later · reply goes to the same agent · in 38s, no staff
Sent via WhatsApp Business
Setup
Connect in 3 steps
Click “Connect WhatsApp Business”
Log in to WhatsApp Business once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos and WhatsApp Business
Security
Built for customer data
elunos only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.
What elunos can access in WhatsApp Business
- Send messages from your numberconfirmations, reminders, summaries
- Read incoming messagesto answer in chat as well
- Read the contact numberto reach the right person
- Nothing elseno old chat history, no private chats
Exact API scopes confirmed with WhatsApp Business at setup.
Built on a compliant foundation
Artificial
Intelligence
Act
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
- Built for teams on WhatsApp Business:
- Dental practices
- Medical practices
- Pharmacies
- Veterinary practices
- Physiotherapy practices
- Restaurants
- Cafés and bakeries
- Hotels
- Hair and beauty salons
- Gyms
- Real estate agencies
- Car dealerships
- Law firms
- Tax firms
- Insurance agencies
- Trades
- Roofers
- Plumbing & heating
- Electricians
- Locksmiths
- Auto repair shops
- Moving companies
FAQ
Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
Yes. After the call the appointment confirmation or summary goes out as a WhatsApp message from your business number.
Yes. When someone writes instead of calling, the same agent answers the message, with the same knowledge and the same rules.
Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.
No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.
Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.
Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingPer-minute rates, a free tier and a calculator
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Bring calls and WhatsApp Business together today
Connect in minutes and let elunos answer every call and send confirmations, reminders and summaries via WhatsApp Business.