Call or message, answered through WhatsApp Business
elunos.ai answers your calls and sends the confirmation and summary via WhatsApp Business. And whoever would rather write gets an answer from the same agent.
Customer messaging
Category
1 agent
Call & chat
~10 minutes
Setup
WhatsApp Business Platform
Works with
Works with your WhatsApp Business
One agent, two channels
Phone and WhatsApp Business run on the same rules, the same knowledge and the same calendar.
Confirmation straight to the phone
After the call the appointment or summary goes out as a WhatsApp Business message, readable later instead of forgotten.
Answers in chat too
Whoever writes instead of calling gets the same answer in WhatsApp Business, in seconds.
Reminders that arrive
Appointment reminders go out as a message, where people actually read them.
Artificial
Intelligence
Act
How it works
What happens on every call
The agent answers, handles the request and sends the confirmation via WhatsApp Business.
A customer calls
They ring your normal number, day, night or weekend. elunos.ai picks up.
Caller
Could you send me the confirmation?
elunos.ai
Connecting to WhatsApp Business ...
elunos.ai writes the message
It drafts the confirmation and sends it from your WhatsApp Business number.
Message delivered
The caller has it in writing and can reply straight to it.
Sent, confirmation delivered
Readable later · reply goes to the same agent · in 38s, no staff
Sent via WhatsApp Business
Setup
Connect in 3 steps
Click “Connect WhatsApp Business”
Log in to WhatsApp Business once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos.ai and WhatsApp Business
Security
Built for customer data
elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.
What elunos.ai can access in WhatsApp Business
- Send messages from your numberconfirmations, reminders, summaries
- Read incoming messagesto answer in chat as well
- Read the contact numberto reach the right person
- Nothing elseno old chat history, no private chats
Exact API scopes confirmed with WhatsApp Business at setup.
Built on a compliant foundation
Artificial
Intelligence
Act
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
onOfficeCRM
sipgateTelephony
PlacetelTelephony
3CXTelephonyMicrosoft TeamsTeam messaging
OpenTableOnline booking
resmioOnline booking
TreatwellOnline booking
MagiclineOnline booking
medatixxPractice software
CHARLYPractice softwareDATEVAccounting & tax
sevDeskAccounting & taxShopifyOnline storeStripePaymentsZendeskHelpdesk & ticketing
FreshdeskHelpdesk & ticketing
ZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketing
Lexware OfficeAccounting & tax
FastBillAccounting & taxAgendaAccounting & tax
evidentPractice software
T2medPractice softwareTTHEORGPractice software
VeteraPractice software
Power AutomateAutomation
WorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRM
protelHotel software
MewsHotel software
apaleoHotel software
SIHOTHotel software
CasablancaHotel software
pdsTrade software
STREITTrade software
smarthandwerkTrade software
ToolTimeTrade software
CraftnoteTrade softwareRRA-MICROLegal software
advowareLegal softwareAAnNoTextLegal software
ActaportLegal software
ReNoStarLegal software
IXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy software
CGM LAUERPharmacy softwareeasyVETPractice software
AnimanaPractice software
Starke PraxisPractice software
PraxWinPractice software- Built for teams on WhatsApp Business:
- Dental practices
- Medical practices
- Pharmacies
- Veterinary practices
- Physiotherapy practices
- Restaurants
- Cafés and bakeries
- Hotels
- Hair and beauty salons
- Gyms
- Real estate agencies
- Car dealerships
- Law firms
- Tax firms
- Insurance agencies
- Trades
- Roofers
- Plumbing & heating
- Electricians
- Locksmiths
- Auto repair shops
- Moving companies
FAQ
Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
Yes. After the call the appointment confirmation or summary goes out as a WhatsApp message from your business number.
Yes. When someone writes instead of calling, the same agent answers the message, with the same knowledge and the same rules.
Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.
elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. All processing stays in the EU: GDPR-compliant, SOC 2 and ISO 27001 certified.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.
CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.
Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingThree plans, per-minute rates and a 30-day money-back guarantee
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Bring calls and WhatsApp Business together today
Connect in minutes and let elunos.ai answer every call and send confirmations, reminders and summaries via WhatsApp Business.