Reservations taken straight into apaleo
elunos.ai answers the reception line, reads live availability from apaleo, quotes the rate and writes the reservation before the caller hangs up.
Hotel software
Category
24/7
Reception line
~10 minutes
Setup
apaleo
Works with
Works with your apaleo
The front desk stops having to choose
Between the guest at the counter and the phone ringing, one of them always waits. apaleo holds the truth about availability, elunos does the talking.
Quotes what is really free
Category, rate and dates come out of apaleo during the call, so the agent cannot sell a room that is gone.
Direct booking, not a callback
A guest who calls wants to book now. The reservation is written on the call, at your own rate, with no portal commission.
Requests reach the right people
Late arrival, allergies, a cot: captured as a note on the reservation instead of a sentence somebody meant to pass on.
Artificial
Intelligence
Act
How it works
What happens on every call
The agent checks apaleo, quotes what is bookable and writes the reservation. Reception sees the result, not the interruption.
A customer calls
They ring your normal number, day, night or weekend. elunos picks up.
Caller
Do you have a double room for Friday and Saturday?
elunos
Connecting to apaleo ...
elunos checks apaleo
Availability, category and rate for those exact dates, read live before anything is promised.
Reserved and confirmed
The reservation sits in apaleo with the guest's details and every request they mentioned.
Reservation created
Rate quoted · guest profile written · booked in 51s, no reception
Written to apaleo
Setup
Connect in 3 steps
Click “Connect apaleo”
Log in to apaleo once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos and apaleo
Security
Built for customer data
elunos only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.
What elunos can access in apaleo
- Read availability & ratesto quote only what is bookable
- Create & change reservationsbook, move and cancel on the call
- Read & write guest contactname, number and stay details
- Nothing elseno folios, no card data, no rate setup
Exact API scopes confirmed with apaleo at setup.
Built on a compliant foundation
Artificial
Intelligence
Act
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
- Built for teams on apaleo:
- Hotels
FAQ
Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
Yes, it makes this the most straightforward connection of the set: availability, rates and reservations run through the open API with no middle layer and no maintenance on your side.
No. elunos connects to your apaleo account as its own client. Your existing apps, booking engine and channel manager are untouched.
Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.
No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.
Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.
Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingPer-minute rates, a free tier and a calculator
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Put your reception line on apaleo
Connect in minutes and let every call end in a reservation, at your rate, written straight into apaleo.