ActaportActaport integration

Every call taken, the enquiry noted in Actaport

elunos.ai answers the firm's line, recognises existing clients by number, captures what a new caller needs and books the consultation, without ever opening a file.

Customer callsany number
ActaportActaportEnquiry · noted

Legal software

Category

No file access

By design

~10 minutes

Setup

Actaport

Works with

Works with your Actaport

Billable hours stop going to the phone

Every call interrupts someone whose hour has a rate. elunos.ai takes the call, sorts client from enquiry and leaves a note in Actaport.

Knows who is already a client

The number is matched against Actaport, so a client hears who handles them instead of explaining themselves again.

New enquiries arrive complete

Subject, opposing party and urgency captured in a fixed structure, which is what makes an intake worth reading.

Never gives legal advice

The agent books, notes and hands over. Assessing a case stays with the lawyer, and callers are told so plainly.

Platform hosted in Frankfurt am MainData processing agreement under Art. 28 GDPRDeveloped in Frankfurt am MainIdentifies itself as AI on the phone

How it works

What happens on every call

The agent identifies the caller, captures the enquiry and books the slot. Actaport gets the note, not the interruption.

01

A customer calls

They ring your normal number, day, night or weekend. elunos.ai picks up.

Live callLindenhof Front Desk · 0:42

Caller

I received a termination notice and I do not know what to do.

elunos.ai

Connecting to Actaport ...

02

elunos.ai notes it in Actaport

Caller, subject and deadline mentioned, filed on the contact so the right person picks it up.

ActaportActaport
CallerT. Kraushaar
Area of lawEmployment
StatusFirst enquiry
AppointmentThu, 10:00
03

Booked or handed over

A consultation in the diary, or a note for the lawyer who has to decide whether to take it on.

ActaportActaport

Consultation booked

Caller identified · enquiry captured · booked in 63s, uninterrupted

Written to Actaport

Setup

Connect in 3 steps

No codeNo new software~10 minutes

Click “Connect Actaport”

Log in to Actaport once and approve access. That's the only login you'll do.

Connect ActaportSecure login · approve once

Under the hood

Exactly what moves between elunos.ai and Actaport

elunos.ai · Integrations
WhatDirection
Contacts & partiesTwo-way
Matter reference & statusTwo-way
Appointments & consultationselunos.aiActaport
Callbacks & taskselunos.aiActaport
Enquiry & call summaryelunos.aiActaport

Security

Built for customer data

elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Platform hosted in Frankfurt am MainData processing agreement under Art. 28 GDPRIdentifies itself as AI on the phone

What elunos.ai can access in Actaport

  • Read contacts & matter referencesto recognise who is calling
  • Create appointments & callbacksin the calendar you nominate
  • Write notes on the enquiryfiled on the right contact
  • Nothing elseno file contents, no pleadings, no deadlines

Exact API scopes confirmed with Actaport at setup.

What we can say for certain

Platform hosted in Frankfurt am MainData processing agreement under Art. 28 GDPRDeveloped in Frankfurt am MainIdentifies itself as AI on the phone

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPipedriveCRMonOfficeonOfficeCRMsipgatesipgateTelephonyPlacetelPlacetelTelephony3CX3CXTelephonyMicrosoft TeamsTeam messagingOpenTableOpenTableOnline bookingresmioresmioOnline bookingTreatwellTreatwellOnline bookingMagiclineMagiclineOnline bookingmedatixxmedatixxPractice softwareCHARLYCHARLYPractice softwareDATEVAccounting & taxsevDesksevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFreshdeskFreshdeskHelpdesk & ticketingZammadZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketingLexware OfficeLexware OfficeAccounting & taxFastBillFastBillAccounting & taxAgendaAccounting & taxevidentevidentPractice softwareT2medT2medPractice softwareVeteraVeteraPractice softwarePower AutomatePower AutomateAutomationWorkatoWorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMprotelprotelHotel softwareMewsMewsHotel softwareapaleoapaleoHotel softwareSIHOTSIHOTHotel softwareCasablancaCasablancaHotel softwarepdspdsTrade softwareSTREITSTREITTrade softwaresmarthandwerksmarthandwerkTrade softwareToolTimeToolTimeTrade softwareCraftnoteCraftnoteTrade softwareRRA-MICROLegal softwareadvowareadvowareLegal softwareAAnNoTextLegal softwareReNoStarReNoStarLegal softwareAawintaPharmacy softwareAADGPharmacy softwareCGM LAUERCGM LAUERPharmacy softwareeasyVETPractice softwareAnimanaAnimanaPractice softwareStarke PraxisStarke PraxisPractice softwarePraxWinPraxWinPractice software
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FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Yes. No access to a firm server and no VPN clearance are needed, the connection runs through the account. Usually live in under an hour.

Especially there. With no secretary, a call is otherwise an interruption in the middle of a matter, or voicemail nobody returns.

The platform runs in Frankfurt am Main. Which service providers are used in which region is set out in the data processing agreement (DPA).

elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. The platform runs in Frankfurt am Main, with a data processing agreement under Art. 28 GDPR.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.

CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.

Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.

Get started

Let Actaport keep the notes, not your day

Connect in minutes and let every call end as a booked consultation or a readable enquiry in Actaport.