Every call, logged straight into Microsoft Dynamics 365
elunos.ai answers your calls, finds or creates the contact and logs the conversation in Microsoft Dynamics 365. No manual entry, no lost follow-ups, in real time.
CRM
Category
Two-way
Sync
~10 minutes
Setup
Dynamics 365
Works with
Works with your Microsoft Dynamics 365
Your CRM stays complete, automatically
Every call your team takes or misses ends up as a contact, a note and a follow-up in Microsoft Dynamics 365.
Logs every call for you
elunos writes a summary with intent and outcome to the right contact in Microsoft Dynamics 365. No staff, no typing.
No unknown callers
New numbers become contacts automatically, with name and number captured on the call.
Follow-ups that happen
The agent creates tasks and reminders in Microsoft Dynamics 365, so no lead goes cold.
Artificial
Intelligence
Act
How it works
What happens on every call
The agent answers, finds the contact and logs the call. You just see the result in Microsoft Dynamics 365.
A customer calls
They ring your normal number, day, night or weekend. elunos picks up.
Caller
Hi, it's about the offer you sent me last week.
elunos
Connecting to Microsoft Dynamics 365 ...
elunos finds the contact
It looks up the caller in Microsoft Dynamics 365 and creates the contact if the number is new.
It's logged
Summary, intent and follow-up land on the contact in Microsoft Dynamics 365.
Logged, note & follow-up created
Attached to the contact · task for Tuesday · handled in 38s, no staff
Written to Microsoft Dynamics 365
Setup
Connect in 3 steps
Click “Connect Microsoft Dynamics 365”
Log in to Microsoft Dynamics 365 once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos and Microsoft Dynamics 365
Security
Built for customer data
elunos only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.
What elunos can access in Microsoft Dynamics 365
- Read & create contactsname and number from the call
- Write notes & summariesattached to the right contact
- Create tasks & follow-upsso nothing slips through
- Nothing elseno deal values, no documents
Exact API scopes confirmed with Microsoft Dynamics 365 at setup.
Built on a compliant foundation
Artificial
Intelligence
Act
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
FAQ
Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
Sales and Customer Service, the places where calls become leads, contacts and cases. Which apps and environments you run is settled at setup.
Both. New prospects are created as a lead, requests from existing customers as a case on the right contact, each with the call summary and intent attached.
Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.
No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.
Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.
Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingPer-minute rates, a free tier and a calculator
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Start logging calls into Microsoft Dynamics 365 today
Connect in minutes and let elunos answer every call: contacts, notes and follow-ups straight into Microsoft Dynamics 365.