CasablancaCasablanca integration

Reservations taken straight into Casablanca

elunos.ai answers the reception line, reads live availability from Casablanca, quotes the rate and writes the reservation before the caller hangs up.

Customer callsany number
CasablancaCasablancaReservation · 2 nights

Hotel software

Category

24/7

Reception line

~10 minutes

Setup

Casablanca

Works with

Works with your Casablanca

The front desk stops having to choose

Between the guest at the counter and the phone ringing, one of them always waits. Casablanca holds the truth about availability, elunos.ai does the talking.

Quotes what is really free

Category, rate and dates come out of Casablanca during the call, so the agent cannot sell a room that is gone.

Direct booking, not a callback

A guest who calls wants to book now. The reservation is written on the call, at your own rate, with no portal commission.

Requests reach the right people

Late arrival, allergies, a cot: captured as a note on the reservation instead of a sentence somebody meant to pass on.

ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

How it works

What happens on every call

The agent checks Casablanca, quotes what is bookable and writes the reservation. Reception sees the result, not the interruption.

01

A customer calls

They ring your normal number, day, night or weekend. elunos.ai picks up.

Live callLindenhof Front Desk · 0:42

Caller

Do you have a double room for Friday and Saturday?

elunos.ai

Connecting to Casablanca ...

02

elunos.ai checks Casablanca

Availability, category and rate for those exact dates, read live before anything is promised.

CasablancaCasablanca
GuestM. Berger
ArrivalFri, 14 Nov
CategoryDouble room
Nights2
03

Reserved and confirmed

The reservation sits in Casablanca with the guest's details and every request they mentioned.

CasablancaCasablanca

Reservation created

Rate quoted · guest profile written · booked in 51s, no reception

Written to Casablanca

Setup

Connect in 3 steps

No codeNo new software~10 minutesCancel anytime

Click “Connect Casablanca”

Log in to Casablanca once and approve access. That's the only login you'll do.

Connect CasablancaSecure login · approve once

Under the hood

Exactly what moves between elunos.ai and Casablanca

elunos.ai · Integrations
WhatDirection
Room availability & ratesTwo-way
Reservationselunos.aiCasablanca
Guest profile & contactTwo-way
Changes & cancellationsTwo-way
Requests & call summaryelunos.aiCasablanca

Security

Built for customer data

elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.

Hosted in FrankfurtGDPR-compliantEU AI Act ready

What elunos.ai can access in Casablanca

  • Read availability & ratesto quote only what is bookable
  • Create & change reservationsbook, move and cancel on the call
  • Read & write guest contactname, number and stay details
  • Nothing elseno folios, no card data, no rate setup

Exact API scopes confirmed with Casablanca at setup.

Built on a compliant foundation

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
GDPR
EU
Artificial
Intelligence
Act

Your whole stack

Also works with the rest of your stack

CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.

DoctolibOnline bookingDampsoftPractice softwareCGMPractice softwaresamediOnline bookingGoogle CalendarCalendarMicrosoft 365CalendarCalendlyOnline bookingHubSpotCRMSalesforceCRMZohoCRMTwilioTelephonyAircallTelephonyn8nAutomationZapierAutomationMakeAutomationSAPERPSlackTeam messagingPipedriveCRMonOfficeonOfficeCRMsipgatesipgateTelephonyPlacetelPlacetelTelephony3CX3CXTelephonyMicrosoft TeamsTeam messagingOpenTableOpenTableOnline bookingresmioresmioOnline bookingTreatwellTreatwellOnline bookingMagiclineMagiclineOnline bookingmedatixxmedatixxPractice softwareCHARLYCHARLYPractice softwareDATEVAccounting & taxsevDesksevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketingFreshdeskFreshdeskHelpdesk & ticketingZammadZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketingLexware OfficeLexware OfficeAccounting & taxFastBillFastBillAccounting & taxAgendaAccounting & taxevidentevidentPractice softwareT2medT2medPractice softwareTTHEORGPractice softwareVeteraVeteraPractice softwarePower AutomatePower AutomateAutomationWorkatoWorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRMprotelprotelHotel softwareMewsMewsHotel softwareapaleoapaleoHotel softwareSIHOTSIHOTHotel softwarepdspdsTrade softwareSTREITSTREITTrade softwaresmarthandwerksmarthandwerkTrade softwareToolTimeToolTimeTrade softwareCraftnoteCraftnoteTrade softwareRRA-MICROLegal softwareadvowareadvowareLegal softwareAAnNoTextLegal softwareActaportActaportLegal softwareReNoStarReNoStarLegal softwareIXOSIXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy softwareCGM LAUERCGM LAUERPharmacy softwareeasyVETPractice softwareAnimanaAnimanaPractice softwareStarke PraxisStarke PraxisPractice softwarePraxWinPraxWinPractice software

FAQ

Frequently asked questions

In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.

Yes. Casablanca comes as a local and a cloud version, and the connection uses whatever interface your installation exposes. That is a setup question, not a blocker.

Especially there. Without a permanently staffed front desk the call becomes voicemail, and those are exactly the bookings that go to the nearest portal instead.

Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.

elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. All processing stays in the EU: GDPR-compliant, SOC 2 and ISO 27001 certified.

Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.

CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.

Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.

Get started

Put your reception line on Casablanca

Connect in minutes and let every call end in a reservation, at your rate, written straight into Casablanca.