Placetel integrationEvery call on Placetel, answered in seconds
elunos.ai picks up on your Placetel number, answers routine requests and routes complex calls to your team. No hold music, no missed calls.
PlacetelAnswered · 0:38Telephony
Category
< 1 s
Pickup
~10 minutes
Setup
Placetel
Works with
Works with your Placetel
Every call answered, automatically
Day, night or peak hours: the calls on your Placetel number get picked up and handled.
Picks up in seconds
No queue, no voicemail. elunos.ai answers on the first ring, around the clock.
Solves the routine
Appointments, opening hours, callbacks: handled on the spot, without your team.
Routes the complex
When it matters, the call reaches the right person, with a full summary attached.
Artificial
Intelligence
Act
How it works
What happens on every call
The agent answers, qualifies the request and routes or resolves it. You just see the outcome.
A customer calls
They ring your normal number, day, night or weekend. elunos.ai picks up.
Caller
Can I speak to someone about my contract?
elunos.ai
Connecting to Placetel ...
elunos.ai qualifies & routes
It understands the request and decides: resolve it now or route it to the right person.
PlacetelHandled or handed off
Routine is resolved on the call; everything else reaches your team with context.
PlacetelRouted, with full context
Summary shared · no hold time · handled in 38s, no staff
Handled via Placetel
Setup
Connect in 3 steps
Click “Connect Placetel”
Log in to Placetel once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos.ai and Placetel
Security
Built for customer data
elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.
What elunos.ai can access in Placetel
- Receive inbound callson the number you forward
- Read caller detailsto greet and route correctly
- Write transcripts & summariesafter each call
- Nothing elseno contract or billing data
Exact API scopes confirmed with Placetel at setup.
Built on a compliant foundation
Artificial
Intelligence
Act
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
onOfficeCRM
sipgateTelephony
3CXTelephonyMicrosoft TeamsTeam messaging
OpenTableOnline booking
resmioOnline booking
TreatwellOnline booking
MagiclineOnline booking
medatixxPractice software
CHARLYPractice softwareDATEVAccounting & tax
sevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketing
FreshdeskHelpdesk & ticketing
ZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketing
Lexware OfficeAccounting & tax
FastBillAccounting & taxAgendaAccounting & tax
evidentPractice software
T2medPractice softwareTTHEORGPractice software
VeteraPractice software
Power AutomateAutomation
WorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRM
protelHotel software
MewsHotel software
apaleoHotel software
SIHOTHotel software
CasablancaHotel software
pdsTrade software
STREITTrade software
smarthandwerkTrade software
ToolTimeTrade software
CraftnoteTrade softwareRRA-MICROLegal software
advowareLegal softwareAAnNoTextLegal software
ActaportLegal software
ReNoStarLegal software
IXOSPharmacy softwareAawintaPharmacy softwareAADGPharmacy software
CGM LAUERPharmacy softwareeasyVETPractice software
AnimanaPractice software
Starke PraxisPractice software
PraxWinPractice software- Category:
- AI phone agent for your phone system
- Built for teams on Placetel:
- Dental practices
- Medical practices
- Pharmacies
- Veterinary practices
- Physiotherapy practices
- Restaurants
- Cafés and bakeries
- Hotels
- Hair and beauty salons
- Gyms
- Real estate agencies
- Car dealerships
- Law firms
- Tax firms
- Insurance agencies
- Trades
- Roofers
- Plumbing & heating
- Electricians
- Locksmiths
- Auto repair shops
- Moving companies
FAQ
Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
Through a call forward in the Placetel routing. You decide whether elunos.ai answers immediately, after a few seconds, or only when nobody picks up.
Yes. elunos.ai is simply another destination in your routing. Everything you configured in Placetel keeps working.
Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.
elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. All processing stays in the EU: GDPR-compliant, SOC 2 and ISO 27001 certified.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.
CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.
Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingThree plans, per-minute rates and a 30-day money-back guarantee
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Put elunos.ai on your Placetel number today
Connect in minutes and let elunos.ai answer every call on Placetel: answering, qualifying and routing, around the clock.