Every call, summarised in Microsoft Teams
elunos.ai answers your calls and posts what matters to the right Microsoft Teams channel: summaries, urgent alerts and callback requests. In real time.
Team messaging
Category
Instant
Alerts
~10 minutes
Setup
Microsoft Teams
Works with
Works with your Microsoft Teams
Your team knows, automatically
No more 'who took that call?': everything lands where your team already reads.
Summaries in the channel
After each call a compact summary lands in the Microsoft Teams channel you choose.
Urgent calls escalate
Emergencies ping the right people immediately, with the full context attached.
Callbacks don't get lost
Callback requests become actionable messages instead of sticky notes.
How it works
What happens on every call
The agent answers, handles the call and posts the outcome. Your team just reads Microsoft Teams.
A customer calls
They ring your normal number, day, night or weekend. elunos.ai picks up.
Caller
Please have someone call me back about my appointment.
elunos.ai
Connecting to Microsoft Teams ...
elunos.ai writes the update
It drafts a compact, structured message and picks the right channel.
Posted to Microsoft Teams
The message lands in the channel and the right people are mentioned.
Posted, team notified
#frontdesk · 2 people mentioned · in 38s, no staff
Sent to Microsoft Teams
Setup
Connect in 3 steps
Click “Connect Microsoft Teams”
Log in to Microsoft Teams once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos.ai and Microsoft Teams
Security
Built for customer data
elunos.ai only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.
What elunos.ai can access in Microsoft Teams
- Post to selected channelssummaries, alerts and callbacks
- Mention the right peoplefor urgent calls and escalations
- Read channel namesto route messages correctly
- Nothing elseno message history, no private channels
Exact API scopes confirmed with Microsoft Teams at setup.
What we can say for certain
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
onOfficeCRM
sipgateTelephony
PlacetelTelephony
3CXTelephony
OpenTableOnline booking
resmioOnline booking
TreatwellOnline booking
MagiclineOnline booking
medatixxPractice software
CHARLYPractice softwareDATEVAccounting & tax
sevDeskAccounting & taxShopifyOnline storeStripePaymentsWhatsApp BusinessCustomer messagingZendeskHelpdesk & ticketing
FreshdeskHelpdesk & ticketing
ZammadHelpdesk & ticketingJira Service ManagementHelpdesk & ticketingZoho DeskHelpdesk & ticketing
Lexware OfficeAccounting & tax
FastBillAccounting & taxAgendaAccounting & tax
evidentPractice software
T2medPractice software
VeteraPractice software
Power AutomateAutomation
WorkatoAutomationCMSWebsite & CMSMicrosoft Dynamics 365CRM
protelHotel software
MewsHotel software
apaleoHotel software
SIHOTHotel software
CasablancaHotel software
pdsTrade software
STREITTrade software
smarthandwerkTrade software
ToolTimeTrade software
CraftnoteTrade softwareRRA-MICROLegal software
advowareLegal softwareAAnNoTextLegal software
ActaportLegal software
ReNoStarLegal softwareAawintaPharmacy softwareAADGPharmacy software
CGM LAUERPharmacy softwareeasyVETPractice software
AnimanaPractice software
Starke PraxisPractice software
PraxWinPractice software- Built for teams on Microsoft Teams:
- Dental practices
- Medical practices
- Pharmacies
- Veterinary practices
- Physiotherapy practices
- Restaurants
- Cafés and bakeries
- Hotels
- Hair and beauty salons
- Gyms
- Real estate agencies
- Car dealerships
- Law firms
- Tax firms
- Insurance agencies
- Trades
- Roofers
- Plumbing & heating
- Electricians
- Locksmiths
- Auto repair shops
- Moving companies
FAQ
Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
In the channel you choose, as a structured message with caller, intent and outcome. For urgent calls elunos.ai can mention specific people as well.
No. elunos.ai posts into your existing Teams tenant through an app connection. No additional user is added.
The platform runs in Frankfurt am Main. Which service providers are used in which region is set out in the data processing agreement (DPA).
elunos.ai is a European platform for AI phone agents, based in Frankfurt, Germany. The brand is written elunos.ai, lowercase and always with the .ai. Businesses use it to build voice agents without code that answer inbound calls, book appointments, take orders and resolve requests directly in systems like calendars, CRMs and helpdesks. The platform runs in Frankfurt am Main, with a data processing agreement under Art. 28 GDPR.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested before you publish, nothing goes live until the agent already handles calls the way you want.
CRM, ERP, calendar, telephony and helpdesk tools connect out of the box, including HubSpot, Salesforce, Google Calendar, Microsoft 365, Calendly, Twilio and Aircall, plus practice tools like Doctolib and samedi. Through n8n, Make and Zapier the agent reaches thousands of additional apps. It can book appointments, update tickets and look up customer data live during the call, in the systems you already use.
Yes. When a call gets complex or a caller asks for a person, the agent routes the call to the right team member and hands over a complete summary of everything discussed. Your caller never has to repeat themselves, and your team picks up with full context. When and where to hand off is defined visually in the same no-code builder as the rest of the conversation.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingThree plans, per-minute rates and a 30-day money-back guarantee
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Bring your calls into Microsoft Teams today
Connect in minutes and let elunos.ai answer every call: summaries, alerts and callbacks straight into Microsoft Teams.