Every call, summarised in Microsoft Teams
elunos.ai answers your calls and posts what matters to the right Microsoft Teams channel: summaries, urgent alerts and callback requests. In real time.
Team messaging
Category
Instant
Alerts
~10 minutes
Setup
Microsoft Teams
Works with
Works with your Microsoft Teams
Your team knows, automatically
No more 'who took that call?': everything lands where your team already reads.
Summaries in the channel
After each call a compact summary lands in the Microsoft Teams channel you choose.
Urgent calls escalate
Emergencies ping the right people immediately, with the full context attached.
Callbacks don't get lost
Callback requests become actionable messages instead of sticky notes.
Artificial
Intelligence
Act
How it works
What happens on every call
The agent answers, handles the call and posts the outcome. Your team just reads Microsoft Teams.
A customer calls
They ring your normal number, day, night or weekend. elunos picks up.
Caller
Please have someone call me back about my appointment.
elunos
Connecting to Microsoft Teams ...
elunos writes the update
It drafts a compact, structured message and picks the right channel.
Posted to Microsoft Teams
The message lands in the channel and the right people are mentioned.
Posted, team notified
#frontdesk · 2 people mentioned · in 38s, no staff
Sent to Microsoft Teams
Setup
Connect in 3 steps
Click “Connect Microsoft Teams”
Log in to Microsoft Teams once and approve access. That's the only login you'll do.
Under the hood
Exactly what moves between elunos and Microsoft Teams
Security
Built for customer data
elunos only ever touches the fields it needs to handle a call: nothing more. Data is processed under a data-processing agreement (DPA) and hosted in Germany.
What elunos can access in Microsoft Teams
- Post to selected channelssummaries, alerts and callbacks
- Mention the right peoplefor urgent calls and escalations
- Read channel namesto route messages correctly
- Nothing elseno message history, no private channels
Exact API scopes confirmed with Microsoft Teams at setup.
Built on a compliant foundation
Artificial
Intelligence
Act
Your whole stack
Also works with the rest of your stack
CRM, ERP, calendar, telephony, ticketing: the agent triggers actions directly in your systems. Via n8n & Zapier there are thousands more.
- Built for teams on Microsoft Teams:
- Dental practices
- Medical practices
- Pharmacies
- Veterinary practices
- Physiotherapy practices
- Restaurants
- Cafés and bakeries
- Hotels
- Hair and beauty salons
- Gyms
- Real estate agencies
- Car dealerships
- Law firms
- Tax firms
- Insurance agencies
- Trades
- Roofers
- Plumbing & heating
- Electricians
- Locksmiths
- Auto repair shops
- Moving companies
FAQ
Frequently asked questions
In a few clicks: connect the account, authorise, done. No code, no IT project, usually live in under an hour.
In the channel you choose, as a structured message with caller, intent and outcome. For urgent calls elunos can mention specific people as well.
No. elunos posts into your existing Teams tenant through an app connection. No additional user is added.
Yes. EU-only processing, hosted in Frankfurt, SOC 2 / ISO 27001 certified.
Most teams go live within 7 days. You start from a ready-made industry template, connect your calendar, CRM or helpdesk, test the agent against real call scenarios and then publish it to your own phone number. Because everything can be built and tested on the free tier first, nothing goes live until the agent already handles calls the way you want.
No. Agents are created visually in a no-code builder: conversation steps are arranged as nodes, guided by a structure that has proven itself in your industry. Greetings, questions, bookings and handoffs are configured by clicking, not coding. Developers are optional and typically only involved when a team wants a custom integration beyond the built-in connectors and the n8n and Zapier catalogs.
Call the demo number or start a web call in the browser, pick a scenario such as appointment scheduling or order intake, and the agent leads the conversation step by step, exactly as it would with your callers: it greets, asks, checks live data and confirms. If you prefer a guided session, you can also book a live demo with the team on a fixed date.
Pricing is usage-based and starts free: the Free tier includes a monthly allowance of 30 call minutes and 300 chats, with no credit card required. Paid plans share one monthly allowance for calls and chats that you can mix freely, and annual billing adds 20 percent more allowance at the same price. For high volumes there is a custom Enterprise plan. Full details are on the pricing page.
Further reading
- What is an AI phone agent?How the technology works, what it does and where it stops
- What are AI agents?The category above the product, explained in four steps
- What is a voicebot?The umbrella term, and where a phone agent sits inside it
- Phone answering servicesThe category we replace, with its pricing models and trades
- AI phone agents comparedThe providers in the German-speaking market, side by side
- PricingPer-minute rates, a free tier and a calculator
- About usWho builds elunos.ai, and why it is hosted in Frankfurt
Get started
Bring your calls into Microsoft Teams today
Connect in minutes and let elunos answer every call: summaries, alerts and callbacks straight into Microsoft Teams.